Last updated: January 10, 2025
Introduction
DiagramiQ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cloud-based diagramming service.
Information We Collect
1. Personal Information
- Name and email address
- Billing information
- Company information
- User preferences and settings
2. Usage Information
- Diagram content and metadata
- Collaboration data
- Device and browser information
- Log data and analytics
How We Use Your Information
We use the collected information for:
- Providing and improving our services
- Processing payments
- Communicating with you
- Analyzing usage patterns
- Ensuring security and preventing fraud
Data Storage and Security
We implement robust security measures to protect your information:
- End-to-end encryption for diagram data
- Regular security audits
- Secure data centers
- Access controls and authentication
Data Sharing
We may share your information with:
- Service providers and partners
- Legal authorities when required
- Other users (when you choose to collaborate)
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request data deletion
- Export your data
- Opt-out of marketing communications
Cookies and Tracking
We use cookies and similar technologies to:
- Maintain your session
- Remember your preferences
- Analyze usage patterns
- Improve our service
Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect information from children under 13 years of age.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes via email or through our service.
Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at:
- Email: privacy@diagramiq.com