Terms of Service

Last updated: January 10, 2025

1. Agreement to Terms

By accessing or using DiagramiQ's services, you agree to be bound by these Terms of Service and our Privacy Policy. If you disagree with any part of the terms, you may not access the service.

2. Description of Service

DiagramiQ provides a cloud-based diagramming solution with the following features:

  • System architecture diagramming tools
  • AI-powered diagram suggestions
  • Real-time collaboration capabilities
  • Version control and history
  • Export and sharing functionalities

3. User Accounts

To use our services, you must:

  • Be at least 18 years old
  • Register for an account with accurate information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access

4. User Responsibilities

You agree not to:

  • Share account credentials with unauthorized users
  • Use the service for any illegal purposes
  • Attempt to reverse engineer the software
  • Upload malicious content or malware
  • Violate any intellectual property rights

5. Intellectual Property

DiagramiQ retains all rights to the service, including:

  • Software code and architecture
  • Design elements and user interface
  • Logos and branding materials
  • Documentation and training materials

Users retain rights to their content while granting DiagramiQ license to host and share as directed.

6. Payment Terms

For paid subscriptions:

  • Payments are processed securely through our payment providers
  • Subscriptions auto-renew unless cancelled
  • Refunds are provided according to our refund policy
  • Prices may change with 30 days notice

7. Data Security

We implement industry-standard security measures:

  • End-to-end encryption of diagram data
  • Regular security audits and updates
  • Secure data centers and backups
  • Access controls and authentication

8. Service Availability

While we strive for 99.9% uptime:

  • Service may be interrupted for maintenance
  • No guarantee of continuous availability
  • Force majeure events may affect service

9. Termination

We may terminate or suspend access to our service immediately, without prior notice or liability, for any reason, including:

  • Breach of these Terms
  • Fraudulent or illegal activity
  • Non-payment of fees
  • Extended period of inactivity

10. Limitation of Liability

DiagramiQ shall not be liable for:

  • Indirect or consequential damages
  • Data loss or corruption
  • Service interruptions
  • Third-party actions

11. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through our service.

12. Contact Information

For questions about these Terms, please contact us at:

  • Email: legal@diagramiq.com